Explore flexible eSIM plans for destinations around the world. Get instant digital delivery, simple activation, and reliable mobile data without the hassle of physical SIM cards.
Browse the most frequently asked questions about using
Travisa eSIM while traveling.
01
What is an eSIM?
An eSIM is a digital SIM built into your compatible
device. It allows you to activate a mobile data plan
without inserting a physical SIM card.
02
How will I receive my Travisa eSIM?
After your payment is completed, your eSIM details,
QR code, and installation instructions are delivered
to the email address used for your order.
03
When should I install my eSIM?
You can install your eSIM before your trip while
connected to Wi-Fi. Depending on your plan, activation
may begin when the eSIM connects to a supported network.
04
Is my phone compatible with eSIM?
eSIM compatibility depends on your device model,
region, carrier status, and operating system. Please
check your device compatibility before purchasing a plan.
05
Do I need Wi-Fi to install an eSIM?
A stable Wi-Fi or internet connection is recommended
when downloading and installing your eSIM profile.
Once installed and activated, your Travisa eSIM can
connect to supported mobile networks.
06
Can I keep my physical SIM?
On compatible dual-SIM devices, you can usually keep
your physical SIM active while using your Travisa eSIM
for mobile data. Device settings may vary.
07
How do I activate mobile data?
After installation, select your Travisa eSIM as the
preferred mobile data line. Depending on your plan and
destination, data roaming may also need to be enabled.
08
Can I use my eSIM in another country?
This depends on the coverage included with your selected
plan. Regional and multi-country plans may support
multiple destinations listed on the product page.
09
Can I make calls or send SMS?
Most Travisa travel eSIM plans are designed primarily
for mobile data. Voice calls and SMS availability
depends on the specific eSIM plan.
10
What should I do if my eSIM does not connect?
Check that the Travisa eSIM is enabled, selected for
mobile data, and configured according to the installation
instructions. Restarting your device can also help.
If you still need assistance, contact Travisa support.
NEED MORE ASSISTANCE?
We are here to help you stay connected.
Contact Travisa if you need assistance with your order,
eSIM installation, activation, or travel connectivity.
