Your World, Always Connected
TRAVISA LEGAL
Terms Of Service.
Please review these terms before purchasing or using a Travisa eSIM. By placing an order, you agree to use our services in accordance with these terms.
TRAVISA
TERMS OF SERVICE
Service Agreement
Clear Terms
Secure Service
TERMS & CONDITIONS
Simple rules for a better eSIM experience.
These Terms of Service explain the conditions that apply when purchasing and using Travisa eSIM products and related digital services.
01
General Terms
Travisa provides digital eSIM products and mobile connectivity plans for travelers. By purchasing or using a Travisa eSIM, you confirm that you have read and accepted these Terms of Service.
02
Orders & Payment
All orders must contain accurate customer and payment information. Orders are processed after successful payment confirmation. Prices and plan details are displayed on the relevant product page before checkout.
03
eSIM Delivery
Travisa eSIM products are delivered digitally to the email address provided during checkout. The delivery may include an eSIM QR code, activation details, and installation instructions. No physical SIM card is shipped.
04
eSIM Usage
Each eSIM must be used according to the conditions of the selected plan. Coverage, validity, supported destinations, data allowance, and network access depend on the specific product purchased.
05
Customer Responsibilities
Customers are responsible for providing correct order information, checking device compatibility, following installation instructions, and using the eSIM in accordance with applicable laws and the selected plan conditions.
06
Refunds
Refund eligibility depends on the Travisa Refund Policy and the status of the purchased eSIM. Customers should review the applicable refund conditions before requesting a refund.
07
Service Availability
Mobile connectivity depends on local network coverage, carrier availability, device settings, destination conditions, and other factors outside Travisa's direct control.
08
Changes to These Terms
Travisa may update these Terms of Service when necessary to reflect changes to our services, products, or legal requirements. The latest version published on this page will apply to future use of the service.
BEFORE YOU PURCHASE
Contact Travisa
Please check your device and plan details.
Make sure your device supports eSIM and review the plan's coverage, validity, data allowance, and activation requirements before completing your order.